What to expect when you arrive for your scheduled appointment

Your safety is our first priority. If you have a scheduled appointment to see a TPAN care provider, you will experience our Wellness Screening process and be provided with required Personal Protective Equipment (PPE) upon your visit.
- When you arrive at TPAN for your scheduled appointment, please prepare to go through TPAN’s Wellness Screening Station/Tent, which is located in front of the building entrance. At that time, a TPAN staff member will administer a brief health questionnaire.
- To ensure staff and client safety, all clients and staff will be expected to wear a PPE mask at all times while in the building. Please note that this is for your safety and the safety of others.
- Masks will be provided for you as part of the Wellness Screening process. You will be given a mask upon entry to TPAN.
Unsure about scheduling or our on-site vs. remote care options? See our most current update here.
Best ways to practice safe distancing and self-care during your visit
Our TPAN team is here to guide you through your care visit, with PPE, welcome staff, and wellness screening. Before you arrive for a scheduled appointment, explore these links (click on the images below) to learn more about how and why we’ve implemented safety protocols at TPAN!